Using the computer can make the problem more difficult to fix so please turn it off.
You MUST read the following carefully so you fully understand...
a.) what options are available,
b.) what the procedure entails,
c.) what is required from you, and
d.) what results you can expect.
Obviously you're here at the CryptoCare website because you feel you must recover your encrypted data. We understand. We have experienced first-hand the anguish of many individuals and companies alike that had to make the same decision as you do today. It's a tough one that only you can decide.
Here at CryptoCare, we highly recommend NOT paying any ransom if at all possible. For every ransom paid, these unscrupulous individuals become stronger in their resolve to increase their wrongful doings.
Then why do we offer CryptoCare?
Reason #1: Because sometimes you just can't survive without your files. That we understand as well.
Reason #2: Because acquiring Bitcoins to pay the ransom can be a challenging and nerve-racking experience.
Once the decision is made to pay, you have limited time in which to do so before the perpetrators demand more funds. Therefore, you need to make the necessary transactions as quickly as possible and without errors along the way. Since Bitcoin is a virtual currency, any blip in the transaction process and your monies can literally vanish in thin air.
We take the frustration out of converting your hard-earned money into this virtual currency. You just provide us with the necessary information and required funds and we handle the entire conversion and transaction process for you.
DISCLAIMER #1: Although we have successfully provided this service in the past, there is no guarantee that your transaction goes off without a hiccup because there are just too many variables out of our control. Therefore, we cannot take responsibility for any monetary loss in such an event. But rest assured, we take every precaution in every step we execute and have yet to lose any client's monies.
DISCLAIMER #2: There is no guarantee that after paying the ransom the thieves will give you access to your files. BUT, as far as it has been reported, the CryptoWall thieves have responded faithfully to every payee.
(For those interested in what a Bitcoin is exactly, just click here to learn more.)
If you decide you have no other option, then...
Call us at: (404) 695‑0273 to begin the process.
Together, we will access our options based on your ransom deadline.
If time allows, the preferred method is to have your computer shipped to us overnight.
This requires an appropriate shipping box and insurance.
Now that we have the decryption key, the process of recovering your files can begin. This can take several hours depending on the speed of your system and the number of files that were encrypted on your computer. Once this process is completed, your files are accessible once again. ...Now comes the crucial part.
At this point with the immediate ransom and its deadline issue solved, we enter into the Preventative Phase of the process.
You've paid the ransom, now we must remove the bad files from your computer. Since this virus was able to get through, there's a good chance you also have other mischievous files lurking about on your hard drive.
Now let's take care of them at the same time. CryptoCare can search and remove all those potential problems and restore your system to a safe condition. Our advanced Search & Destroy process employs a comprehensive suite of virus removal software to thoroughly find and remove all questionable files from your computer. Then we check and update any outdated email and web browser software and all operating system files. Finally, we make a series of adjustments to your system settings that may have been compromised.
The last thing you want is to experience another virus attack.
CryptoCare can protect your computer with security software that actually works! Forget that FREE stuff. (There's a reason they're free.) Here at CryptoCare, we have years of real-world experience in protecting computer systems of all kind and we know what works and what doesn't. Let us install the correct security for your computing environment and protect it from outside intruders. The security measures we employ have protected our extensive list of clients for years. Order our CryptoCare Security Deployment Package and start enjoying using your computer, worry-free!
Most likely, your computer is running slower than it was when it was new. CryptoCare can make it run efficiently once again. We have a variety of options that can speed up your system so it actually performs as you expect. Ask the CryptoCare professional for more information.